This article outlines the procedure for resetting your Serko Expense password. Users can reset/change their password either while they are logged into their account or directly from the login page.
How to Rest Serko Expense Password Reset
When Logged in
To reset your Serko Expense password when logged in...
- Click the profile icon and select CHANGE PASSWORD from the drop-down menu, as shown in the following screenshot...
From the Website
To reset your Serko Expense password from the login page...
- Click the Forgotten your password? link and enter your registered email address, as shown in the following screenshot...
Enter your email address and click the Send button. A Reset Password email will be sent, as shown in the following screenshot...
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Click the RESET PASSWORD button or click the link to display the Reset Password page, as shown in the following screenshot...
Note This link expires in 24 hours, so users will need to contact their Administrator to reset the link if they have not logged in by then. - Enter a New password and click the RESET PASSWORD button.
Login to https://expense.serko.com/ with your email address and newly created password.