There are several different claim statuses and it is important to understand what each of them mean.
| INCOMPLETE | This status refers to corporate card transactions which have been received, but have not yet been coded or submitted. Refer to Different Account Types (Expense Types) for more information. |
| MATCHED | This status refers to invoices/receipts which have been matched to a corresponding corporate card transaction. Refer to Capture Expenses for more information. |
| INCOMPLETE | This status refers to out of pocket transactions which have been split and require additional information before submission. |
| NOT SUBMITTED | This status refers to claims which have been coded but have not yet been submitted. |
| SUBMITTED | This status refers to claims which have been submitted to approvers, but none of the assigned approvers have finalised the claim. |
| RETURNED | This status refers to claims which have been returned to claimants by an approver (could be a manager or finance). |
| PARTIALLY MANAGER APPROVED | This status will only be visible if a claim has been approved by one or more business approvers but still requires approval from an additional business approver. Once all business approvers have approved the claim, the status will be MANAGER APPROVED. |
| MANAGER APPROVED | This status refers to claims which have been approved by all business approvers, but not by a finance approver. |
| FINANCE APPROVED | This status refers to claims which have been approved by finance approvers, but not by business approvers. |
| FULLY APPROVED | This status refers to claims which have been approved by all assigned approvers. Claims with this status are ready to be exported from the Zeno Expense system. |
| POSTED | This status refers to FULLY APPROVED claims which have been exported from the Zeno Expense system. |