Submitting Expenses

This article provides an overview of the various account options that are available for the submission of expense claims.

Zeno Expense supports a variety of account types to cater to the diverse needs of its users. However, it is important to understand that not every company takes advantage of all the available options, because of which some users may not have access to the various account types. If in doubt, contact your internal finance/admin team, who will be able to provide you with the necessary guidance regarding the options that are available to you.

Please refer to the Expense Claim Form article to get an overview of the information that is required to submit an expense.

Important Note

After submitting an expense, the reimbursement/refund timeframe will depend on your company's policies and payroll procedures. It is essential to understand that different organisations may have varying practices regarding how quickly they process expense reimbursements.

If you need more clarification or more detailed information about the reimbursement/refund process or you have questions on any outstanding expense approvals, please contact your internal finance/admin team. They will be able to provide you with the necessary insights and guidance regarding the expected timeline for your reimbursement/refund and any additional steps you may need to follow to ensure your expense is processed efficiently.

Expense Submission Options

Corporate Card Expenses

Companies can request a data feed of corporate card purchases to be sent directly to Zeno Expense.

If your company has a corporate card program, transactions from your corporate card account will flow directly to the "Corporate Card Expenses" tab in Zeno Expense.

• Corporate Card Submission
• Make Personal

Cash and Other Expenses

In addition to Corporate Card Expenses, three main types of cash expenses can be submitted from the "Cash & Other Expenses" tab in Zeno Expense. These are as follows:

• Out-of-Pocket expenses – general items paid for by an employee in cash/personal credit cards that can be claimed back by their company. Refer to Out of Pocket Submission for more details.
• Allowances – amounts that can be claimed back from companies that are generally pre-approved and within company policies. These could include mileage claims and per diems. Refer to Allowance Submission for more details.
• Cash Advances – a cash amount that a company provides an employee before an expense is paid. Refer to Cash Advance Submission for more details.

Mobile Application Submission

Refer to Mobile App Submission to see how to submit out-of-pocket, corporate card, and mileage allowance claims directly from your phone.

Proxy Submission

Refer to Proxy Submission if you are someone who may submit items on behalf of another user.

Other Topics of Interest

• Splitting an Item
• Submitting FBT Related Claims
• Grouping Items
• Claim Status
• Capturing Expenses

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