Hetal Shah
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Articles
Recent activity by Hetal Shah-
Reporting
This article provides a comprehensive overview of the various reports accessed within Zeno Expense. Each report is available for download in CSV format. CSV is simple and compatible, enabling user...
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User Profile Overview
When you select the User Icon, a variety of menu options will be presented. The User Profile menu grants you access to your personal information and customised settings. Important Note Unfortuna...
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Claim Status
There are several different claim statuses and it is important to understand what each of them means. Corporate Card Expenses INCOMPLETE This status refers to corporate card transactions which h...
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Claims Status Filters
Claims can be filtered according to their Status when you are reviewing expenses.This article offers examples of the available options, but they will vary for claimants, business approvers, and fin...
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PDF User Guides
This article provides a list of PDF user guides that are readily available for both viewing and downloading. These guides are designed to assist users in navigating various processes and procedures...
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Videos
This article offers a comprehensive collection of training videos designed to provide you with in-depth guidance on various features of Zeno Expense. Each video in this curated list serves as a det...
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Using the Knowledge Base
The Knowledge Base articles will provide information in written text. How to search through our knowledge base articles? Enter your search query in the search bar and hit enter. Our search engine...
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Privacy and Security
Is my credit card information secure? Yes. We employ Secure Sockets Layer (SSL) technology to encrypt all payment information that is sent through the website. All information is kept on a secure...
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Copyright and Disclaimer
CopyrightCopyright©2026 Serko Limited.All rights reserved.Information in this document is subject to change without notice. Serko Limited assumes no responsibility or liability for any errors or in...
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Using the Serko Expense Knowledge Base
The Serko Expense Knowledge Base shares information clearly and engagingly using both written text and graphics. This combination allows users to interact with the content in ways that suit various...