Hetal Shah

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Articles

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  • Captured Items

    Items captured by email or using the mobile application are placed in the "Mobile / Email Expense Items" queue.Items in this area are considered Partial Expenses as they have not yet been finalised...

  • Attaching Receipts to Multiple or Alternate Claims

    This article explains how to add invoices or receipts to multiple expenses or a different expense. If a user has deleted a captured receipt, or attached a receipt to the incorrect expense, it can e...

  • Login Options

    Access to Serko Expense is available through a web browser or the mobile application. This article outlines various login options, the configuration of two-factor authentication for enhanced secur...

  • Serko Expense Password Reset

    This article outlines the procedure for resetting your Serko Expense password. Users can reset/change their password either while they are logged into their account or directly from the login page....

  • Website Display Options

    Zeno Expense gives you a choice of two view options for how your expense items can be displayed. Zeno Expense offers users the flexibility to choose between two distinct view options for displaying...

  • Mobile App Overview

    Our mobile app is an integrated solution that allows our Travel and Expense customers to manage their travel bookings and expense claims while away from the office. The mobile app is available fre...

  • Email Receipts

    One of the most convenient ways to create expenses is to forward any invoices you receive by email to: receipts@zeno.com (from your registered Zeno Expense email address). Using Optical Character R...

  • Auto-Notification Emails

    As an end-user, you can adjust the frequency of expense notifications, and this article will provide detailed instructions on how to make this change.How to Change Your Auto-Notification Settings?T...

  • Uber Integration

    Zeno Expense has partnered with Uber so that ride information can be sent directly from Uber to Zeno Expense. This makes the door-to-door travel experience and post-trip expense management seamle...

  • User Roles and Permissions

    This article aims to offer comprehensive details regarding user permissions and role access within your organisation. It is important to note that the specifics of these permissions and roles are e...